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If You Build It, Will They Come?
by Brooke Long

The movie "Field of Dreams" may have done a disservice to the Internet community by making the myth popular that "if you build it, they will come." What we have seen over the past decade is a rush to put web sites on the Internet by millions of companies just waiting for business to come knocking down the door. In most cases this has not occurred. In the late 1990's we saw a ton of e-commerce companies start up and make millionaires out of their owners. But most disappeared when the newness of the Internet wore off. Now the Internet is maturing and companies are prospering by using the Internet more effectively. They are expanding their reach to their target markets, lowering their costs, and making their businesses more visible and more profitable.

Will people visit your web site and purchase your products or services just because you have a web site? No, they won't. But, your site can help bring you customers and sales by following a few simple guidelines. These are:

1. Setting Realistic goals
2. Offering something of value
3. Effectively marketing your site to your target audience.

Setting Realistic Goals
Ask yourself what you want your site to accomplish for you.

  • Do you want to sell a product online?
  • Inform your prospective customers about your company?
  • Provide information regarding your product or service?
    These are just a few examples.

Set your financial goals:

  • Ask yourself what are your financial expectations?
  • What is your primary product or service? (You can sell as many things as you want with your website, but you should highlight your main product or service. Cataluña = web site, but also includes newsletters, print, hosting, etc)
  • What returns do you expect on the products and services that you sell?

If your website returns 10-20% per year off of your investment you should be happy. Be reasonable. Many people feel they should be able to spend $500 - $1,000 on a web site that will become a cash cow with little effort. While your web site can generate significant cash flows it needs help from you.

Offer Something of Value
Don't worry. You don't have to be giving people gifts and money to get them to your site. What your visitors are looking for, and what is valuable to them is information. But having this information is not enough. You need to make sure that this information is fresh and changes frequently. Depending on your business and site traffic once a month usually works well. This helps bring visitors back and generates word of mouth advertising for your site.

Keep in mind that we are all in sales. We are selling ourselves, our businesses, and our products and services. Sales is a numbers game. Ask yourself:

  • How many prospects do you need to generate for each sale?
  • Each visit your site receives is a new prospect. And, each new prospect puts you closer to the one prospect that buys your product or service.

Effectively Marketing Your Site to your Target Audience
So, how are you going to get these potential customers to your site? In the movie "Field of Dreams" the people just showed up. However, we all know - that in the real world they would have had to put brochures at all the rest stops, restaurants, and hotels in the area. They would tell their friends, family, and coworkers about it. They would do everything they could to promote this field.

There is a lot to promoting your business. Your web site is just one small part of the big picture.

There are several key methods to promoting your web site.

  • The first is through the search engines. There are millions of web pages in existence that you are competing with for top ranking. Targeting your website is key.
  • The next method to promoting your web site is using all of your other marketing efforts. Make sure you advertise your site on your business cards, letterhead, customer correspondence, brochures and advertisements. Everything that goes out from your company should have your web site address on it. You can easily miss an opportunity to sell your business, your service or products if you don't take this simple advice.
  • The last method is to help your site grow through word of mouth. You want to provide great content. This gives people a reason to talk to others about you and your site. Over time, this word of mouth advertising will get people to buy from you.

So, is the popular myth true: if you build it, they will come? The answer is, not necessarily. But, if you offer them a reason and tell them about your web site you are on the way!

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